All orders are shipped within 1-3 business days after being placed.
We currently ship via USPS and UPS, and are always trying to find the best, cost-effective shipping opinions available for our customers.
Duties & Taxes
Customers are responsible for paying all duties, taxes and other fees which are levied once your package reaches the country of destination. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the items. Duty fee will not be refunded on any type of returns. For more information, please contact your local customs office.
UPS/USPS local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties and customs fees are the responsibility of the recipient of the package. Your local post office or carrier can give you information on the method of payment accepted for the duties, taxes and other fees collected upon delivery.
If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:
- Original and return shipping costs.
- Duties, taxes and other customs charges that are incurred on the package for both the original and return shipments.
The amount of these charges will be subtracted from your merchandise refund.
If you have any questions about our shipping methods, please email firstname.lastname@example.org.
Easy Returns & Exchanges
Apotheke is happy to return any unopened merchandise up to 7 days after it is received. Please email email@example.com to request a return authorization for any online order. UPS is our preferred method for return shipping. A $5 restocking fee will be charged for any merchandise returned.
If there is a problem with your order we would be happy to resolve within 30 days of receiving the item. Please email firstname.lastname@example.org with details regarding your order.
Sale items are final sale and not able to be returned.
48 Coffey Street, Brooklyn, NY 11231